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The General Insurance Code of Practice.

The General Insurance Code of Practice aims to:

  • promote more informed relations between insurers and their customers
  • improve consumer confidence in the general insurance industry
  • provide better mechanisms for the resolution of complaints and disputes between insurers and their customers
  • commit insurers and the professionals they rely upon to higher standards of customer service
  • promote continuous improvement of the general insurance industry through education and training.

MB Insurance Group is not a signatory to the Code but adheres to the Code when dealing with consumers.

Learn more about the General Insurance Code of Practice here.