THE GENERAL INSURANCE CODE OF PRACTICE.

The General Insurance Code of Practice aims to:
✦ promote more informed relations between insurers and their customers
✦ improve consumer confidence in the general insurance industry
✦ provide better mechanisms for the resolution of complaints and disputes between insurers
and their customers
✦ commit insurers and the professionals they rely upon to higher standards of customer service
✦ promote continuous improvement of the general insurance industry through education
and training.

MB Insurance Group is not a signatory to the Code but adheres to the Code when dealing with consumers.

QBE Insurance (Australia) is a signatory to the General Insurance Code of Practice.

Learn more about the General Insurance Code of Practice here.