We appreciate there are times when circumstances beyond your control can make it difficult to meet all your financial commitments.

If you’re struggling to pay your insurance premiums then please contact us on 02 9966 9777 (Option 2) Mon-Fri 8:30am-5pm (AEST).

If you’re struggling to make any other type of payment to us then information on QBE’s Financial Hardship Policy is available here. QBE’s Financial Hardship application form can be found here.

Financial Counselling

Sometimes you may need extra help to get through a difficult time. For free, confidential, independent financial advice visit Financial Counselling Australia or call the National Debt Helpline on 1800 007 007.